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Service Request
Use This Form To Request A Service Appointment.
If I Have A Opening I Will Then Email You Or Text You Your Appointment Time (Time You Can Drop Off Your Devices)
*Only E-Mail And Texting Is Available To Notify You. No Phone Calling At This Time.
Name
*
First
Last
Email Or Phone
*
Email :
[email protected]
Phone : (555)-444-4444
Service Request
*
Virus Scanning/Removal
Software Install / Update
Windows Recovery
Windows Restore
Network Setup
Hardware Install/Setup
This Is Were You Select What Your Appointment Will Be For.
What Time & Date?
*
Put What Time & Date You Want To Drop Off Your Computer, Device, Etc.
*Time & Date For Your Appointment You Chose Might Not Be Available But I Will Try To Make It Close To The Time & Date You Chose Above.
Time & Date Example : 2:00PM - 02/22/2014
Comment
*
*By Sending This Request You Agree To Pay Total Amount Due In CASH. You Also Agree To The Terms Below :
Jordan Long's Computer Services Terms :
Residential Business Terms
Jordan Long’s Computer Services
Syracuse, NY 13208
[email protected]
-
http://jlongcompservices.weebly.com
Jordan Long’s Computer Services reserves the right to reject service to anyone at any time depending on the circumstances. You are required to let our technicians know of any damage. If you fail to do so Jordan Long’s Computer Services and our technicians will not be responsible.
On all computer repairs, upgrades and troubleshooting, we only warranty the “service” that was performed for a period of one month which does not include any software issues created and/or caused by the “end user” such as virus, spyware, tampering with the settings etc.
We absolutely do not cover any misuse, tampering, abuse, fire, theft, accidental damage, surges, spikes or brownouts. This applies to all our services.
Jordan Long’s Computer Services will make every reasonable effort to protect your data. However, it is possible that data can be lost due to factors beyond our control. You, the customer, are responsible for backing up your data. We may back up your data for you at your request, if your system has the necessary components to do so onsite or by other means at our headquarters. Jordan Long’s Computer Services will not be held responsible in any way for lost data, or any loss of revenue or income resulting from such loss. The customer understands that
ALL DATA WILL BE LOST
if we have to format your hard drive and it is not backed up, including any applications that are not included with your version of Windows, that you do not have legal CD’s for. You also understand that during the course of service data (personal files) can become corrupt or unusable, in such case you will not hold Jordan Long’s Computer Services responsible.
Jordan Long’s Computer Services will only offer a limited liability in case of unforeseen circumstances beyond our control. If your computer problem reoccurs subsequent to a service call, or another problem occurs, this will be considered a separate issue, and if a service call is requested, you will be charged our regular rate. Hardware warranty is via original manufacturer only, unless otherwise specified in the contract.
Data backup, ghosting, drive imaging, drive copying and data transfer depends on the condition of your disk and data integrity. Charges apply.
You will void your warranty if you or any other unauthorized person adds or removes any device from the network, removes our cables, change any settings in the network, moves any data jacks that we install. Refer to your service contract and/or invoice for warranty information.
Jordan Long’s Computer Services technicians are not responsible for tutoring. We do not support any kind of games, illegal downloading software, CD burning, DVD burning etc.
Jordan Long’s Computer Services will not do any work without your consent. If our technicians find anything else wrong with your system besides what you mentioned, you will be notified with an estimate. We will not preform any work with out your authorization.
No return on Software purchases
Warranty on used items is 30 days parts 0 on labor.
Warranty on new items, Manufactures stated warranty only
Computer equipment must be paid for and picked up within 2 weeks of repair. We reserve the right to sell you equipment to recoup the cost of repairs
of equipment that has not been picked up or paid for within this time period.
Labor guarantee on all repairs, is 90 days
Warranty on used Laptops, desktops and is 30 days parts and labor.
I agree to pay any expenses, materials and labor.
I agree to all terms, conditions and company policies.
I authorize Jordan Long’s Computer Services to perform work on your PC, network and/or any other technical service.
I agree that the technician has documented all the necessary information about your PC, Printer or any other equipment.
Customer Signature:
X______________________________________________________________
Date: / /
Terms Are Subject To Change Without Notice, For Upto Date Terms & Prices Please Visit http://jdog80.wix.com/jlongcompservices
Jordan Long’s Computer Services will make every reasonable effort to protect your data. However, it is possible that data can be lost due to factors beyond our control. You, the customer, are responsible for backing up your data. We may back up your data for you at your request, if your system has the necessary components to do so onsite or by other means at our headquarters. Jordan Long’s Computer Services will not be held responsible in any way for lost data, or any loss of revenue or income resulting from such loss. The customer understands that
ALL DATA WILL BE LOST
if we have to format your hard drive and it is not backed up, including any applications that are not included with your version of Windows, that you do not have legal CD’s for. You also understand that during the course of service data (personal files) can become corrupt or unusable, in such case you will not hold Jordan Long’s Computer Services responsible.
You Agree To The Above That It Is Your Responsibly To Backup Your Data And Even If Jordan Long's Computer Services Backs Up Your Data , Jordan Long's Computer Services Will NOT Be Responsible For Any Data Loss Or
Any Loss Of Revenue Or Income Resulting From Such Loss.
Submit